Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the primalnexionis website and services provided by primalnexionis B.V. (registration number 88922054), a company incorporated under Dutch law. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Description of Services

primalnexionis provides professional consultancy services specialising in fine dining business model breakdown and optimization. Our services include but are not limited to:

• Business model analysis and strategic planning
• Operational optimization and process improvement
• Revenue strategy development and implementation
• Staff training and development programmes
• Customer experience design and enhancement
• Financial performance analysis and improvement

Specific terms for consultancy services will be outlined in separate service agreements.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful business purposes
• Respect the intellectual property rights of primalnexionis and third parties
• Not attempt to gain unauthorised access to our systems or data
• Not use our services in any way that could damage, disable, or impair our operations
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any proprietary information shared during consultancy engagements

Website Use

Our website is provided for informational purposes and to facilitate communication about our services. You may use our website for legitimate business purposes only. Prohibited activities include:

• Attempting to reverse engineer or extract source code
• Using automated systems to scrape or harvest content
• Transmitting viruses, malware, or other harmful code
• Interfering with the proper functioning of the website
• Violating any applicable laws or regulations

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, software, and methodologies, is the property of primalnexionis or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Any methodologies, frameworks, or proprietary knowledge developed by primalnexionis remain our intellectual property, even when applied to client projects. Clients receive a licence to use implemented solutions but do not acquire ownership of our underlying intellectual property.

Service Agreements

Specific consultancy services are governed by separate service agreements that will include:

• Scope of work and deliverables
• Timeline and milestones
• Payment terms and conditions
• Confidentiality obligations
• Specific terms and conditions for the engagement

In case of conflict between these Terms and a specific service agreement, the service agreement shall prevail.

Payment Terms

Payment terms for consultancy services will be specified in individual service agreements. Generally:

• Fees are due within 30 days of invoice date unless otherwise specified
• Late payment may result in interest charges and suspension of services
• All fees are exclusive of applicable taxes unless stated otherwise
• Refunds are subject to the terms of individual service agreements

Confidentiality

We understand the sensitive nature of business information shared during consultancy engagements. primalnexionis commits to:

• Maintaining strict confidentiality of all client information
• Using client information solely for the purpose of providing services
• Implementing appropriate security measures to protect confidential information
• Not disclosing client information to third parties without consent, except as required by law

Limitation of Liability

To the fullest extent permitted by law, primalnexionis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim during the twelve months preceding the claim.

This limitation of liability does not apply to damages caused by our gross negligence or wilful misconduct, or where prohibited by applicable law.

Professional Standards

primalnexionis provides professional consultancy services based on industry best practices and our expertise. However:

• Our advice is based on information provided by clients and market conditions at the time of service
• Implementation of recommendations is the client's responsibility
• Results may vary based on numerous factors beyond our control
• We do not guarantee specific business outcomes or financial results

Force Majeure

primalnexionis shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, pandemics, or other force majeure events.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Utrecht, Netherlands.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Dispute Resolution

We encourage clients to contact us directly to resolve any concerns. If a dispute cannot be resolved through direct communication, we prefer to use mediation through a recognised mediation service in the Netherlands before pursuing litigation.

Termination

These Terms remain in effect until terminated. We may terminate or suspend your access to our website immediately, without prior notice, if you breach these Terms.

Termination of consultancy services shall be governed by the specific terms of individual service agreements. Upon termination:

• All outstanding fees become immediately due and payable
• Confidentiality obligations continue indefinitely
• Each party shall return or destroy confidential information as requested
• Provisions that by their nature should survive termination shall continue in effect

Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Continued use of our website or services after changes constitutes acceptance of the modified Terms. Material changes affecting existing service agreements will be communicated directly to affected clients.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and primalnexionis regarding the use of our website and services, superseding any prior agreements or understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: